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Frequently Asked Questions:
Home Buying

Question #1:
When is the best time to buy a home?

Answer #1:
Buying a house depends on supply and demand. The time of year in which you choose to buy your home can make a difference in the amount of time it takes to locate a house and the sales price. Real estate markets pick up as early as February, with the strongest period being springtime: May - June.  The market slows in the summer in July due to the kids being out of school and people taking vacations. In the fall the market picks up, although at a slower pace, lasting into November. Christmas is often a time when people don't want to bother placing their home on the market for sale, but can actually benefit from the holiday's decorating and goodwill to attract potential buyers. With the right marketing from your realtor, you can locate a home to purchase at any time of the year.

A typical purchase will occur between 3 1/2 - 6 months depending on supply & demand fluctuations for housing, local & national economic conditions, 'for sale' competition in the area, and your realtor's marketing efforts. High end homes take considerably longer and can range from 6 - 12 months or more to sell. Just where do buyers come from? Fifty-eight percent are from a company's reputation or a personal referral; 15% from advertising; 17% from 'for sale' yard signs; 6% from knowing the sellers personally; and 4% from other sources. Over 80 percent of all closed sales ('for sale' listings of properties sold) through the Houston Association of Realtors MLS are sold by a company other than the listing company. MLS is by far the most important tool for marketing, along with your realtor's networking efforts.

 

Question #2:
How do I go about financing a new construction or resale home?

Question #2:
Start by getting a copy of the phone directory and / or Chamber of Commerce membership directory for the local area. You'll want to do some comparison shopping for mortgages (interest rates, available programs, and the like).

My best advice is to get pre-approved for a home loan prior to house hunting
. Why? First, it gives your realtor an idea what you can afford for a house payment, which helps to narrow searches in the right price range in the MLS computer database. Second, it simplifies the home buying process by helping to reduce the time needed to 'close' on a property's sale. This can be a great incentive to most sellers when faced with several offers. If you submit a contract on a property where there are several 'bids', chances are in your favor you will be accepted over the other candidates. Why? Because the sellers have a pre-approved buyer, which means financing is guaranteed. There's no time delays waiting to hear back if someone is eligible financially to purchase the property. On average getting pre-approved cuts two weeks off the time to close on a house. So, a typical loan/mortgage application taking 4 weeks is reduced to 2 weeks on average. *It takes on average 30 days to process the paperwork to transfer the property to the new owners.


Question #3:

I've found a house I like and want to make a contract offer. How do I figure out what to offer the seller?
Sample of a Contract*
(*Requires Adobe Acrobat .PDF software to open).



Answer #3:
Find out all you can about the property before submitting an offer - such as reviewing the Seller's Disclosure Form (see Question #5 below), tax records from the appraisal district, MLS printouts, local newspaper ads, and whatever other materials you can locate. If the property in question has a lot of interest from agents and potential buyers, have your realtor prepare a CMA (Comparative Market Analysis) of past neighborhood sales histories of homes in the area. This will give you the going 'rate' for that particular house style and location. Be willing to negotiate price (even if it means offering more than the actual asking price) if it's a sought-after home with several contract offers. The seller is not required to disclose any terms, nor take any offer he and/or she doesn't want no matter what conditions apply.


Question #4:
What kinds of things can prevent a house from being purchased?

Answer #4:
In most sales contracts there are 2 contingencies that most commonly effect homes sales. Nearly all purchase contracts contain the following:

FOR THE BUYER
1.  a financial contingency based on the buyer's ability to obtain a loan commitment from a lender (qualify for a mortgage); and
2.  a home inspection contingency based on having a certified inspection on the property performed to the buyer's satisfaction.

It's the seller's job to ensure the house has clear title (ability to transfer property legally, in Texas known as a deed of trust); the property is to be maintained in its present condition awaiting closing; and the seller agrees to make any agreed upon repairs mentioned in the contact to the property (usually those cited in the inspection report). Generally, a buyer will purchase a home inspection to verify the home's structural & mechanical condition. But today even home sellers are having inspections done beforehand to determine if there are any problems that could prevent a sale.


Question #5:
Whose job is it to disclose pertinent information about the property for sale?

Answer #5:
Texas homeowners are required to complete a Seller's Disclosure Form to be submitted to realtors and their clients when showing an interest in viewing a property. By law the Texas Property Code requires residential sellers to disclose all facts affecting the value of the property which might include: homeowner's association dues; any work done on the house that meets local building codes and permit requirements, the presence of any neighborhood nuisances or noises which a buyer might not notice, such as a barking dog,  poor TV reception, flooding, major home repairs/additions, treatment for termites/pest control, foundation repairs, replaced equipment or appliances; any death on the property within the last 3 years; and restrictions on the use of the property (zoning and association rules). *If a potential buyer signs an earnest money contract prior to being allowed access to read the  "Seller's Disclosure Notice", the buyer has the right to cancel the contract for any reason within 7 days of the receipt of the "Notice," according to the Texas Property Code.

The
Seller's Property Disclosure Form specifically covers:

  • in the kitchen - a range, oven, microwave, dishwasher, garbage disposal, trash compactor;

  • safety features such as burglar and fire alarms, smoke detectors/sprinklers, security gate, window screens and intercom;

  • the presence of a TV antenna, satellite dish, carport or garage, garage door openers, rain gutters, sump pump

  • amenities such as a pool/spa, patio or deck, built-in BBQ and fireplaces;

  • types of heating, condition of electrical wiring, gas supply, solar panels and such;

  • types of water heater, supply line, sewer or septic systems

  • condition of walls, roof, insulation, windows, fences, sidewalks, driveways, foundation, electrical & plumbing systems;

  • environmental hazards, shared walls/fences, encroachments/ easements, and any pending lawsuits against the current owners.

*It is also highly recommended that sellers disclose the last 12 months history of utilities for electric, water and gas on a form to be given to their realtor. This helps potential buyers estimate their energy costs in addition to their mortgage.

A home inspection (generally paid for by the buyer) will also disclose the condition's property. It's a good idea to spend $250-$400 for an inspector to ensure what your buying is in good mechanical shape and worthy of your investment. On a $100,000+ investment this is just a very wise effort on the part of the potential buyer. (Most people spend money on a mechanic checking out a car purchase. I would think a house purchase with substantially more money involved would also warrant a professional's opinion).

Home inspectors are required to be licensed in the state of Texas through the Texas Real Estate Commission. (See their website above for a copy of the home inspection standards & sample reports). For information on a list of area inspectors, contact the Houston Area Real Estate Inspectors, Inc. (HAREI) visit their website at http://www.harei.com
Texas Association of Real Estate Inspectors. Check Standards Here.  American Society of Home Inspectors,
Sample of a Home Inspection Report, Pillar To Post Home Inspectionshttp://www.USINSPECT.com.

If a home inspection turns up flaws, you generally have a few options:
1. ask the seller to pay for repairs out of pocket (and expect to renegotiate the home's sales price);
2. set aside money in an escrow account for the repairs to be done, after getting bids from local contractors (this depends on Texas law requirements by title companies if they are permitted to do so legally. A realtor or broker is not permitted to hold such funds by law);
3. simply agree to split the costs 50 / 50.
4.
the buyer has the right to void the home sales contract agreement, if any major problems with the structure or systems of the house are uncovered during the home inspection process. (It is highly recommended that the buyer attend the home inspection, usually lasting between 2 - 2 1/2 hours. This will allow you to ask questions about repairs and maintenance of the home.) Within 48 hours usually, you will receive a written report with details on the home's condition and some inspectors offer suggested repairs / recommendations. The buyer is not obligated to share the report's findings with the homeowner, since he or she paid for the service. However, most potential buyers and their realtors share the information willingly. For this reason sometimes homeowners feel the need to hire their own inspector to pre-determine any potential problems that could prevent a sale. To find contacts for home repairs, visit http://www.texastoolbox.com.


Earnest $ Deposits, Home Inspections and Option Fees
: The earnest money deposit is 'monetary consideration' given to the homeowner for having taken your offer over others of your serious 'intent' to purchase the property, and allowing contingencies in the contract offer to be fulfilled: such as a 10-day home inspection period. In effect, the homeowner is limiting the marketing efforts on his home, while you verify the home's condition with an inspection. Some sellers continue to take 'back-up contracts' during this period in case your sale does not materialize. Should a buyer not fulfill the terms of the contract (such as not being approved for financing, not have enough money for closing costs, cancelled employment offers for relocatees, a job layoff or illness in the family, etc.) the homeowner can keep the earnest money deposit for repayment of 'lost' time marketing the property for sale. It is wise to always include a 'contingency' in your contract for 'approved financing', and 'completion of a home inspection  to the buyer's satisfaction'. Otherwise, you as a buyer, can be stuck with an obligation to buy a house you can't get financing approval for or may feel the home's condition was not fully disclosed legally. In most cases...buyers, who back out of a home sale because of home inspection concerns, are asked to sign a release and their earnest money deposit is refunded from the title company. Returning the funds are contingent upon receiving the proper signed documentation from all parties concerned. The title company is required to hold all earnest money deposits for a minimum of 30 days (in case their is a claim dispute filed by the other party). This basically means you're out of luck submitting another sales contract offer on another home for at least 30 days, until you receive your money back from the title company. It is wise to only put down the minimum amount for this reason.

There is also something known as an 'option fee' that you pay the seller to allow you time to consider purchasing the property. Depending upon what is agreed upon by both parties, the money can be an outright consideration 'fee' or applied towards closing. Talk to your realtor for more details on how this works.


Question #6:
What are some tips on negotiating a contract to improve my chances of purchasing the home I want?

Answer #6:
1. Learn as much as you can about the seller. Is their a need to sell the property fast because of a job transfer, someone going through a divorce, or the sellers have purchased another home and want to move quickly? Knowing this information gives you bargaining power to negotiate the terms of the sale in your favor.
2. Do not reveal too much personal information to the other agent and/or sellers. Don't feel rushed into making a decision for fear of losing your 'dream house' to another buyer.
3. Use a professional realtor and/or lawyer to draw up the contract to avoid any legal disputes later.
4. Do not try to offer a 'low ball' offer to the seller. He and/or she will be offended and terminate the negotiations. (The asking price is generally around the same amount as the tax appraisal district's value of the property, since mortgage companies typically will not finance over that amount.)
5. Be flexible, sincere, and open to discussion to close the sale.

Question #7:
How do I prepare for closing at the title company?

Answer #7:
Start by contacting your realtor a few days prior to closing (between 1-3 days) for last minute concerns and to confirm appointment dates / times at the title company.

One to three days Before closing buyers will need to get closing funds finalized from a local bank in the area - by certified check, electronic fund transfer (EFT) or money order. EFTs may take a few days to electronically wire the money to the title company. Allow time for the fees to be deposited into the title company's bank account. Don't think you can assume the funds made it electronically overnight. Buyers should also gather all necessary paperwork to be taken to the appointment the following day.

What to expect: Most realtors do a walk thru inspection with their clients the day prior to / or morning of closing. I recommend one being done 3 days - 1 week before closing to allow for repairs to be done if needed. Buyers will sign an acceptance form stating that they are satisfied with the property's condition. The form should not be signed until everything meets the buyer's satisfaction.

*If the buyers have any concerns, all parties will take the necessary actions to rectify any problems at that time. Closing can be delayed in the event the property is not accepted.


Question #8:
What should buyers look for when doing a walk-thru inspection at the new property?

Answer #8:
Buyers should be on the lookout for these items during their walk-thru inspection:

  • look at the general appearance of the house noting any changes since you last viewed the property;

  • in the bathrooms check the water pressure and clarity of the water by letting water run in the sink & tub (all at the same time). Also flush the toilet and notice if the water is slow to refill. (Their might be an obstruction in the pipes such as a kid's small toy. Don't laugh. I'm serious. I once had a plumber hand me an action figure out of the swirling waters, along with a plumbing bill!) Take off the lid & notice any water dripping from the tank's sides or corrosion, the ball not floating to the top/the chain sticking, or the toilet handle loose (if it's funky in there, consider a little bleach or drop-in deodorizer); Some people have low-water consumption toilets, which are not very popular with many homeowners. Besides being too narrow for nature to swish away massive amounts of poo, friends of mine complain that they tend to back up. A normal toilet uses 5 gallons of water per flush, a low-consumption toilet about 1-2 gallons. Almost all homes built in the last 5 years or so have low-water consumption toilets. It's becoming the standard to help conserve water resources.

  • turn on the a/c & heat to see if it's functioning. Check the a/c unit outside for rust, weeds in the intake / fan area, the sound of the motor cycling on / off. It may be time to check the freon, at least seasonally. Inside the house put your hands near the ceiling vents to feel air flow. Open up the register grate to check the a/c filters (usually in the hallway or sometimes in the ceiling near a garage/utility room). Look for dark soot / dust inside ceiling or attic air vents for microscopic bacteria that could affect allergy sufferers, causing headaches, memory loss, and muscle weakness/fatigue. Do not overlook this, especially in older homes or newer homes weatherized to increase energy efficiency. This issue is quickly becoming a major health issue for renters and owners alike! If you think this might be a concern, consider having an environmental inspection done to test for mold, radon, asbestos, or lead paint in the home. Here in Texas, no home is immune from the possibility of potential air pollution or bacteria growth. Proper housekeeping such as regular cleaning, cross ventilation (not sealing the homes air flow completely), regular upkeep and maintenance practices, and common sense helps to minimize potential risks.

  • look at each room of the house inspecting the carpet or tile for tears, stains, worn or unsafe areas. Carefully inspect walls and ceilings from which window treatments, wall pictures or any other attached furnishings have been removed. Check wallpapers, chair rails, etc. for damage, turn on/off lights, and test window locks--open/close a few. (Any moisture / mildew on windows, glass breakage or cracks, gaps in caulking?); Don't forget fireplaces, too. It's a good idea to have it professionally cleaned the first time or check a fireplace manufacturer's website for possible links to do-it-yourself instructions or vendors. The library may even help. You don't want to have an accumulation of soot cause a potential fire, so give it a thorough cleaning for safety's sake. Some fireplaces will have built-up deposits of minerals that can be a hazard.;

  • in the kitchen check stove knobs, exhaust fan, refrigerator (if sold in the contract) and the oven. Turn on the dishwasher. You should hear a gurgling sound when water is filling or draining. This is normal; it's a protective air flow value to ensure your drain doesn't back up sewage into your dishwasher. If you are buying appliances, check them out thoroughly. Check the garbage disposal. Look for signs of grease near the stove / walls or painted over areas. Any signs of previous fire damage (chalk-like soot, stagnant smell, freshly painted cabinet interiors)? Open a few drawers and cabinets looking for traces of water stains, bug infestations, rotting or sagging wood. Notice the condition of the pipes under the sink cabinet and floorboard; An abused kitchen will have signs of severe warping, and white powder 'mineral' deposits on the interior cabinets (moisture problems/leaks), Are the counters chipped or scarred? Cabinets pretty banged up? Antiquated fixtures and storage areas (pantry, pots & pans storage)? The kitchen is the most likely area to have problem areas. It's often the most used room in the house; that's why renovating a kitchen, when a home is up for sale, is one of the first items redecorated;

  • pull down the attic access stairs and take a look up there. Notice the a/c unit (look for overflowing water in the drip pan in the bottom of the unit that causes ceiling water stains). Any signs of rodents (gnawed beams, droppings, etc.)? How about the water heater - is it in the attic, laundry room or garage? ;

  • check for trash debris on the property and in the garage.

  • the property should be conveyed in 'working order' (as it was presented during 'showings' with functioning electrical, plumbing, mechanical, etc.)

  • carpets should have been vacuumed or at least clean in appearance, floors swept;

  • all window shades, curtains, blinds, etc. should be closed;

  • ceiling fans/ lights should be turned off, and all doors to each room closed;

  • appliances should have been thoroughly cleaned, and food removed from cabinets and the refrigerator;

  • look for dishes left in the dishwasher, and items under the kitchen & bathroom sinks (check drawers, too!);

  • don't forget to check for items left in the attic or any other hiding spaces in the house; the previous owners may have forgotten about them.

Just a reminder: removal of property such as light bulbs,
a/c filters, light switch plates or electrical outlets, water filters, door hardware / locks, fireplace screens, curtain rods, or replacing light fixtures not stipulated in the sales contract is illegal and constitutes fraud. (Why? The law says that if it is attached to or is needed in the performance of certain functions, it is considered a fixed asset and stays with the property);

  • also remember to connect utilities in your name to establish new service;

  • there should be no left over paints, chemicals, batteries, & spare tires in the garage. If found, you can check about disposal options at a local recycling center.

  • residual building materials (bricks, wood, garage items, etc.) should have been removed as well. If not, consider donating these items to a local church group or charity for community projects;

  • owner's manuals or garage door openers should be found in a kitchen drawer;

  • spare keys should be brought to closing and personally handed to the new owners for security reasons;

  • the property should be secured (including retrieving spare keys from neighbors, storing recycling or trash bins, closing fence gates/windows/doors, checking garden faucets, and take a utility meter reading for your records).

  • if  a dog house, children's swing set / fort, storage shed, or other outdoor item is left behind, you'll should have discussed it's sale or removal when the contract was presented.

    *If anything has changed from the time the house was shown to the buyer before closing (such as a broken water pipe), the sellers are responsible for repairs. If it's a major expense, the seller's homeowner policy should cover it.

    *If you have signed the acceptance form during a walk-thru inspection, you have agreed to the condition of the property as being acceptable. Acts due to natural occurrences (hurricanes, floods, fires, theft, vandalism) would be covered under your new homeowner's policy for payment / reimbursement (minus your deductible).

    *If you find anything out of order or items left behind, please contact me and I will notify the other agent to rectify the situation;

    As a realtor, I can only suggest the above-mentioned provisions be completed to ensure a smooth transfer of property. Unless written into the sales contract, they are unenforceable by law and are merely suggestions.
    I do everything humanly possible to ensure your moving experience is as stress free as possible. In the end it just comes down to common sense and treating others as you would like to be treated. Read this article for what to look for when inspecting new construction homes.

Question #9:
What can I do to make moving day easier for me & my family?

Answer #9:
B
e smart - allow for possible delays during a move. Plan a back-up strategy in case of some unforeseen event. I've personally known sellers whom took longer than expected to move out and delayed buyers moving in. I recommend a one-day delay between officially closing and having the buyer's movers come. I know it's an added expense, but it sure beats having to look for a storage unit for all your belongings at the last minute! Eliminate the stress. Plan ahead. Delays in getting a U-haul, a reservation glitch, or even bad weather can ruin your moving plans. The best way to reduce stress -- prevent it! Most of the time moves go pretty smooth, but on occasion tempers can flare! Trying to do too much in one 24-hour period is insane. Slow down, plan your day, and pace yourself.

*If you're really savvy, negotiate in your sales contract that the seller will pay for any delays in moving, due to not vacating the property by a certain day / time limit.

There's a big struggle to get families moved in and out of their homes. The truth is everyone seems to want to move on the last day of the month (to alleviate paying extra interest on their mortgage or rent). I would either have a back-up moving date established or roll over your moving date into the beginning of the next month. Yes, it complicates computing your closing costs/mortgage, but it's worth preventing the stress that's associated with relocating. Moving is one of life's 5 stressors - marrying/divorcing, having a baby, changing jobs, moving,  or having health problems. My job is to ensure your house purchase meets your needs and your move goes smoothly.

Did you know?

When negotiating a sales contract, many homeowners offer home warranties as an incentive for buyers to purchase their property.

The home protection plan covers up to 1 year's coverage on selected items such as...

  • the electric central air conditioning system;

  • central heating system;

  • interior plumbing:

  • built-in appliances:

  • and the electrical system.

Ask your realtor for more details.

*
According to a study by the National Home Warranty Association, homes sell faster and for a higher price when a home warranty is offered in the sales purchase. Home Warranty Directory, Helpful Home Maintenance Tips; Average Home Repair Costs

*Read disclosures carefully; note amount of deductible per incident and coverage limitations. Base your decisions on what's right for you & your family. Coverage varies.

Also, ensure your homeowner's insurance policy is adequate to cover your home's structure and its contents. Additional 'riders' may be necessary for special needs.












MOVING AROUND





finding your dream home...
at a price you can afford

When we go house hunting there's sometimes a difference between the home of our dreams and the home we can actually afford to buy.

The challenge for most of us is to find
a home that meets our needs and is within our budget.

With so many choices available, it can be an overwhelming search to say the least. With the help of a knowledgeable realtor, the process can be a favorable experience to remember for years to come with little to no stress involved.

common types of PROPERTY  inspections:

  • residential inspections
    (covering structural, mechanical, stucco,  swimming pools)

  • termite/pest control inspections (covering
    wood-destroying insects)

  • environmental inspections
    (covering lead paint, air quality, radon, mold)

I encourage you to invest in purchasing a termite & home inspection for your new home. It's a small price to pay for peace of mind to determine a home's current condition! Also, consider buying a home warranty, as well, if it has not been purchased for you by the sellers. Take it from me a home warranty will save you should the a/c go out and you're stretched for money due to paying off moving expenses. Enduring Texas' hot summer heat is no fun with a house full of cranky family members! 



Thinking About Getting a Swimming Pool?

*Poolsearch is a free, independent referral service that provides information about every conceivable topic related to selecting, purchasing and maintaining a swimming pool.
http://www.poolsearch.org
http://www.go4swim.com
http://www.poolandspa.com

http://www.nspi.org
http://www.swimamerica.org
http://www.poolspaliving.com
Cool pools - http://www.greggmoon.com

Wanna save on chlorine costs for your pool? There are several methods available to keep your swimming pool's water purified, other than using chemicals which can cause skin & eye irritants, dryness, and bleach clothing. Visit the link below and search the database under 'swimming pools' for more details.

Courtesy of Houston Chronicle column, "Sensible homes", Sunday Homes Section, June 1, 2003, Pg. 22K, Author: James Dulley (click to view over 200 topics on home-related issues).



Consumer Tip:
Utility usage should be a key factor when considering the purchase of a home. Potential home buyers can contact their electric service provider's billing department via their website and request energy bills for the past 6 to 12 months via e-mail. Simply give the full address of the home you're thinking about purchasing and mention that you're a potential home buyer for the property and you'll receive a reply within 24 hours.

Summer months can spark a dramatic usage of electricity when Houstonian's air conditioning systems go into full service - usually around the end of May thru mid September.


Woodlands Wayfinder Maps
A to Z Who To Call List (Wdlds)
Wdlds Community Association
Help with Your Pets



What is Title Insurance?
Buying a home is the biggest investment most of us will ever make in our lifetime. Title insurance offers protection in the case of disputed ownership rights. To transfer a piece of land or home, it must be determined if any past owners are outstanding. A title search is performed by a title company to review historical records such as recorded deeds (similar to a bill of sale), court records, and property & name indexes. The purpose of the search to to verify the seller's right to transfer ownership and to discover any claims, defects or other rights or burdens associated with the property.

Examples would include unpaid property taxes, unsatisfied mortgages, judgments against the owners, and land restrictions. (Something as simple as a former owner incorrectly stating their martial status, resulting in a claim by their spouse, fraud, document forgeries, or confusion about similar of identical names could be an issue.)

Their are two different forms of coverage - a loan policy and a homeowner's policy. The first safeguards the lender's interest, as a form of security for the outstanding balance of the mortgage. The second offers protection for the face value of the policy (thereby protecting the owner's investment/equity). Your insurance agent can provide you with more information.


homeowner's insurance  Corner

Everything You Wanted to Know About Insurance 
Texas Department of Insurance
Homeowners Insurance Information
Insurance Basics / Policy Types
Are You Hard To Insure?
Texas Insurance News
Finding Homeowner's Insurance
For insurance help visit this website: http://www.HelpInsure.com
Texas Fair Access to Insurance Requirements (FAIR) Plan
Having a hard time finding insurance? As a last resort contact
Texas FAIR Plan Association
Insurance Rankings: Bad/Good Companies Based on Claim Payments
The Insurance Info Source
Find-A-Lawyer Directory
Vacateur: Legal Stuff
MetLife: Home Insurance Info

Homeowner's Insurance / Pets

Some insurance companies are refusing to write homeowner policies for owners of certain 'aggressive' breeds. Included on the list are Pit Bulls, Rottweilers, German Shepherds, Huskies, Alaskan Malamutes, Doberman Pinschers, Great Danes, Saint Bernards and Akitas.
Courtesy: http://www.dogpark.com

MSN
Article,
"What Your Homeowners Insurance Doesn't Cover"

Spring / Wdlds / Conroe access a list of area homeowner's insurance agents.


The Insurance Industry Game:
Understanding Bad Faith Insurance

Texas Deceptive Trade Act
TX Dept of Insurance: View Complaint Statistics by Industry
TDIC Insurance Reports
Texas Home Insurance Complaints
Compare Home Insurance Rates
Search by Insurance Company Name
Unfair Insurance Claim Practices
Legal: ExpertPages Articles
An Industry Nightmare
Employees Take Action
Consumers Tell It Like It Is: Real Life Stories You Won't Believe Happen
Tips to Protect Yourself
Thanks to Paul: From People All Across the U.S.



How to handle insurance claim problems for loss or Repairs

1. start by recording in detail each person or agency you've talked to try to resolve the issue or concern; 2. if you're not getting a satisfactory response from your insurance company in a timely manner (say 10-20 business working days) email or mail a written complaint to the Texas Department of Insurance for assistance, explaining your predicament with attached copies of correspondence/actions taken to resolve the issue. 3. Within a short period of time you'll get a letter from the Texas Department of Insurance saying someone is being assigned your case. A department representative will research the problem and request an explanation along with supporting documentation on your behalf from the offending party. 4. This step is often needed to persuade insurance companies to fulfill their legal obligations to policyholders. Finally, if you're still getting the run around g
et a public adjuster to itemize your insurance loss and submit it to your insurance company. The average fee charged for this service is 10% of your collected claim amount.

Where to File An Insurance Complaint

You may file an insurance-related complaint with the Texas Department of Insurance by contacting:


houston a/c: a needed necessity

If you plan on living in Houston for any length of time you know it can get extremely hot and humid here. Central air conditioning is the biggest user of electricity. In other cities around the nation A/C may only be used a few months out of the year.

Since Houston's climate requires A/C year-round, it's important to remember that the equipment runs for long periods of time. Get your unit inspected a couple of times a year, especially before the long, dry summer, when increased demands can lead to more repairs. Cooling your house to a comfortable level and leaving the thermostat there will use less electricity than if the unit continuously cycles 'on' and 'off'.

Invest in a programmable thermostat, set it for a higher temperature, and leave ceiling fans on (day and night). This has the effect of lowering the temperature by circulating the air flow and reducing your unit from on/off cycling. Use room darkening window shades, solar screens, and plants or trees (south & west sides of your home) for added comfort.

Courtesy: Houston Chronicle, Homes Section, Realtor view, June 1, 2003, Pg. 18K, Author: Dovie Morgan, 2003 chairman of the Houston Association of Realtors


buying a house:
what's important to you?


What truly matters is your personal satisfaction. Whether choosing an older or newer neighborhood, you have to live there. You're the one who's paying the mortgage. It has to meet you & your family's needs. Many people never use the amenities advertised in master-planned communities. They think it will increase the value of their properties over the long-term. Perhaps, but why pay for something you'll never use!

Let's face it. A lot of the advertising that goes into marketing communities is aimed at giving families the warm fuzzies. Your house should be functional and comfortable, well built, and situated on the lot so as not to look out the kitchen window into your neighbor's junkie garage. Having space between structures is critical to maintaining privacy and minimizing disruptive annoyances. Your kids should be able to play outside without getting run over by speeding motorists flying down your street for a shortcut to the main roadway. Your pets should have shaded trees in the backyard to keep them cool in the hot Texas summer. What about sidewalks for pedestrians?  Seen a fire hydrant nearby in case there's a fire? Can you park your cars in the drive way or do you chance it and park them in the street? At dark are there adequate street lights? How far does my kid have to walk to the closest school? Should I be concerned with strangers hanging out at the corner convenience store located at the entrance of the subdivision? How safe is that? Are the streets too narrow to allow cars to pass by in each direction? Where's the mailbox? Should I be concerned during heavy rains? Where is the water suppose to run off? Where's the sewer drains on the block? Are utility transmission lines nearby (which have been linked to electromagnetic fields potentially causing cancer in humans)? What about well water (MUD districts)? So many questions to ask! Why does it matter? Because not paying attention to these things when you purchase a home means you'll have surprises later on, which could impact your wallet or your quality of life. Not to mention resale value later.



Home Ownership Benefits

One of the most rewarding benefits of homeownership is the tax break owners receive from the Internal Revenue Service.

What can be deducted?

  • Mortgage interest - the interest on your monthly mortgage

  • payment can be deducted, which can be substantial as you build equity in your home over the 30-year period of a typical home loan.

  • Property taxes - are generally prorated at closing at the title company. The escrow officer will divide the taxes between you and the seller, based on the due date for your state, and then prorate the amounts. If the seller paid beyond the closing date, he or she receives a credit; if the taxes have not been paid as of the date of closing, the costs will be added as a debit (charge) to the buyer's settlement form.

  • Loan points - these are also known in the mortgage industry as 'origination fees' , 'loan discounts' or 'broker discounts'. It is a fee (usually 1% of the loan) that is charged by the lender or mortgage company. The number of points paid vary by lender, but are fully tax-deductible in the year you pay them.

Houston Chronicle, Homes Section, January 5, 2003, Pg. 14K, Author: Dovie Morgan, Realtor view









RAINFOREST QUIZ
GAME CLUE #6

6. In what parts of the world
do you find rainforest?

a) near the equator
b) near Caribbean islands
c) only in South America
d) near rivers



Answers



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